Terms And Conditions

The Black Toad Terms & Conditions

The Black Toad is located at:

32 Market Street, Hoylake
CH47 2AF – Wirral , UK

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use The Black Toad’s website if you do not accept all of the terms and conditions stated on this page.

Age Restriction

You must be aged 18 or older to buy alcohol. By placing an order with us online you are confirming you are aged 18 or older. It is an offence to sell alcohol to anyone under the age of 18 in the UK.

If you are buying alcohol for someone else the recipient must also be aged 18 or older.

If we are in any doubt about the age of the recipient on delivery, we will request some form of ID. We reserve the right to cancel the delivery if the age and identity of the recipient is in doubt.

Availability & Delivery Charges

We can deliver to the West Wirral areas free of charge. £3 charge for some other areas of the Wirral.

We do not currently deliver to areas outside of the Wirral

Information displayed on this site relating to availability is subject to change by us without notice. We cannot guarantee permanent or continuous availability of all products on this site. All orders are subject to availability at all times.

We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order on this site.

Delivery will be made according to the information on the product pages after your order is accepted.


Information displayed on this site relating to pricing is subject to change by us without notice but those on the site at the time of any order placed will be the prices applicable to that order.

Occasionally, an error may occur and goods may be incorrectly priced in which circumstances we will not be obliged to supply the goods at the incorrect price or at all. We will (at our discretion) either cancel your order and refund the price you have paid or use reasonable endeavours to contact you and ask you whether you wish to continue with the order at the correct price. If we are unable to contact you or you do not wish to continue with the order at the correct price, we will cancel your order and refund the price you have paid. However, where the correct price of the goods is less than our stated price, we may (at our discretion) continue with your order and charge the lower amount on dispatch.

Unless stated otherwise, all prices include VAT (where applicable) but exclude delivery costs. Delivery charges are added to the basket dependent on the delivery postcode.

Coupons & Promotions

All vouchers and offers, unless otherwise stated, are intended for single use only. We reserve the right to retract, remove, cancel or amend offers at any time.

Promotions, unless specifically stated, cannot be used in conjunction with any other offers. We reserve the right to cancel and refund any order we feel does not meet our conditions.


We must receive payment in advance before your order can be processed and the goods can be dispatched, unless we have agreed otherwise in advance in writing. Payment for goods can be made by one of the following payment methods : · BACS transfer

Right to Cancel & Refund

You have the right to cancel your order without having to give a reason at any time before your goods are dispatched.

Following cancellation, we will refund you the price paid for the cancelled order (or part of the order cancelled).

Cancellation by Us

We reserve the right to cancel the contract between us if, for example:

  • we have insufficient stock to deliver the goods you have ordered
  • the incorrect delivery zone was selected and any additional charge was not paid
  • we do not deliver to your area
  • one or more of the goods you ordered was listed at an incorrect price.

If we do cancel your contract we will notify you by e-mail and will recredit to your account, any sum deducted by us from your credit or debit card as soon as possible.

Contact Information

If you have any queries regarding any of our terms, please contact us.

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